Here’s a list of the most common asked questions we receive about creating a custom portfolio . Don’t hesitate to nudge us if you have any other questions!

Do you offer printing services?

Yes we do.  Single sided prints are $1.99 and double sided prints are $3.79 on 80 lb or 100 lb text paper.  Cardstock is available upon request.  We use the latest XEROX Digital Press so the quality is excellent.  Please let us know if you require printing.

Do you sell hinge strips and other accessories?

Yes, we sell hinge strips for $13.95 for a pack of 10.  Hinge strips are made from a clear-flexi material and attach to the left hand side of your work and have holes that align with the holes of the binding.  Your pages will bend properly and lie flat and you won’t need to worry about creating margins or a gutter for your printed pages.Let us know if you need these when placing your custom portfolio order.

Can I use my own materials?

No.  Parts can only be cut from materials we supply to guarantee a high quality product . You can use other materials to add to your design once you receive your portfolio book.

How do I make my portfolio design file ready for production?

You can view our design guide here, which will provide you step-by-step instructions.

What materials can I use for my custom portfolio?

You can choose from acrylic  in white, black, red, green, and blue. You can also choose from bamboo and brushed silver and bronze aluminum.  Learn more about available materials.

What software can I use to create my design?

You have to use vector art software such as Adobe Illustrator. You must save your final design as an AI file. Please read the design guideline for a step-by-step-guide.

Why can I only send you an ai. file?

We have chosen to use .ai  files because they have a greater degree of accuracy than other file formats. This means you have greater control over your design. Also, this is a file type that can easily be read and understood by our machines.

What do I do if I don’t use any of this software?

You’ll need to find a graphic designer to help you out. If you’re at a loss, we can convert your file into the proper format for a cost of $50/ hour.

How much will my custom portfolio book cost?

You can view our full pricing details on the right hand side of this page.  We can offer you a custom quote for projects that have a larger scope.  

How will I know what my portfolio book will look like?

Once you receive a quote and if you’d like to move forward with a portfolio, we’ll create a proof specifying all of the design details so you know exactly what you’re getting before you sign off on it.

What is the turnaround for a custom portfolio book?

The cut-off for custom portfolios created for the week is every Sunday.  If your proof is approved and payment is made by this day, your custom portfolio will be ready to ship in one week.

Is the outside dimension of the portfolio the same as the page size?

The outside dimension of the portfolio is larger than the specific page size. Please refer to the product details for the specific portfolio size and dimensions.

Can I easily add and remove pages from my custom portfolio book?

Yes,  you can add and remove pages simply by removing the screwposts, adding additional work, and tightening the screwposts back in to place. 

How many pages can I add to the custom portfolio book?

We provide complimentary screwpost extenders with your order so you can comfortably include 80-100 pages in your custom portfolio.

How Do I order my own custom portfolio book?

To receive a quote on a custom portfolio:

  • Download the starter kit and review the design guidelines
  • Position your logo or design on the template as an EPS file
  • Click onto the Build It page and follow the step by step instructions.
  • How much is shipping?

    Shipping costs depend on your location and size of your custom portfolio book. They will typically cost between $30- $35 within North America which includes an upgrade to FedEx  Priority Overnight for the price of ground shipping at no additional cost. You’ll receive your custom portfolio the day after it ships.

    Shipping to the UK, Australia, Asia, and the Middle East is 85-$100 and will take 4-7 days to arrive.

    What’s your refund policy?

    If upon receiving your custom portfolio book, the item is defected or incorrect,  we’ll make sure to get another portfolio in your hands.

    I have received my portfolio book but decided I prefer another design. Can I have it exchanged/refunded?

    Unfortunately as each order is custom tailored, we are unable to accept exchanges for a different design. We are heavily involved with you in the designing phase and provide you with a final proof so that you will only receive what you have approved.

    I still have more questions. Where do I go?

    If you’ve read our Design Guidelines and the FAQ but still have some unanswered questions, please feel free to contact us. We look forward to hearing more about your design ideas!

    Still Need Help?

    If you still have questions that are unanswered, give us a ring toll free at 1.855.279.0558 or email and let us know! We will reply within 24hours.

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    Portfolio Pricing



    11 x 8.5 11 x 14 11 x 17 14 x 17
    Acrylic $ 185 $ 230 $ 250 $ 270
    Bamboo $ 190 $ 235 $ 255 $ 275
    Aluminum $ 195 $ 245 $ 260 $ 285


    All custom portfolios include screwpost extenders, a cleaning cloth, and a Klo Portfolios embroidered cloth case with your order

    Engravings and cut-outs can be combined at no additional cost.  Vinyl decals treatments are $25.

    A custom size will be an additional $75.  The height will be 11", 14", or 17".

    Custom-cut portfolio without any customization are $75 off prices listed above.