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    HAVE A QUESTION OR WANT STEP-BY-STEP INSTRUCTIONS ON HOW TO PROPERLY PREPARE YOU DESIGN FILE? CHECK OUT OUR FAQ’S AND DESIGN GUIDE BELOW.

    Design Guide

    In this section, we show you how to create a design file that will be used to produce your custom portfolio book.  This step-by-step guide will take you through how to set up your file for the three different treatments: engravings, a cut-out, and a UV Print & Cure treatments.

    We’ve also included a checklist for you to review before you submit your design. Happy creating!

    Preparing Your Vector Files

    The following are some guidelines for creating vector based artwork.

    • Convert all text to outlines
    • Check that all line thicknesses meet the minimum requirements
    • Check that your logo or design is a vector shape
    File Setup for Engraving

    Step 1
    Create your logo or design as vector shape and save it as an EPS file. If you have already done this, you’re almost done!

    Step 2
    Next you’ll want to make changes to your design based on our legend. Use black to outline or fill for what you’d like engraved. Take a look at the example below.

    designguide1

    The color of the line you draw determines what the laser cutter/engraver will do.
    For example, if you draw a flower with a black outline, the laser will only engrave the outline. If you fill your flower with black, the laser engraver will engrave everything that is black.

    Step 3

    Before saving, check your final design against our checklist. You’re almost done! Upload your file to the Build It page and check out.

    • All lines are outlines only and have not been filled with white
    • Lines do not overlap, double-up, or cross.
    • Treatment effects are submitted in the correct color
    • Any text submitted has been “Created as outlines”
    • All your design fits in within the “Safe Area”
    Setting up your design file for a cut-out

    Step 1
    Create your logo or design as vector shape and save it as an EPS file. If you have already done this, you’re almost done!

    Step 2
    Next you’ll want to make changes to your design based on our legend. Use a red outline for what you’d like cut out. Take a look at the example below.

    Step 3
    Before saving, check your final design against our checklist. You’re almost done! Upload your file to the Build It page and check out.

    -  All lines are outlines only and have not been filled with white
    -  Lines do not overlap, double-up, or cross
    -  Treatment effects are submitted in the correct color
    -  Any text submitted has been “Created as outlines”
    - All your design fits in within the “Safe Area”

    Setting up your design file for a UV Print & Cure

    Step 1
    Create your logo or design as vector shape and save it as an EPS file. If you have already done this, you’re almost done!

    Step 2
    Next you’ll want to make changes to your design based on our legend. Use a blue outline around what you’d like as a UV Print & Cure.  You can fill it with the color or pattern you’d like your design to be printed in.

    Step 3
    Before saving, check your final design against our checklist. You’re almost done! Upload your file to the Build It page and check out.

    • All lines are outlines only and have not been filled with white
    • Lines do not overlap, double up, or cross
    • Treatment effects are submitted in the correct color
    • Any text submitted has been “Created as outlines”
    • All your design fits in within the “Safe Area”
    Setting up your file for more than one treatment

    If your design includes more than one treatment (for example your name as an engraving and your logo cut out) use the legend to illustrate what you’d like done. Additional charges may apply.

    Proofing

    Once you submit your artwork, we will reply to your email with a digital proof showing your artwork on the portfolio case you’re ordering.  Once you receive, review and approve the proof by email and finalize your payment, we can get started.  There are no additional costs for providing you with a proof.

    Turnaround

    Our standard turnaround time is 2 weeks in hand from the time you approve the artwork. You will be kept up to date on the status of your custom portfolio book from the time your proof to when it’s ready to ship.  A tracking number will be provided once your portfolio book is shipped.

    Artwork Submission By Email

    Artwork can be submitted via our Build It page or directly to Klo Portfolios via email.  To submit artwork simply send an email to designfile@kloportfolios.com with the artwork attached.

    When submitting your artwork, please include the following information:

    • Your name
    • Your Telephone Number
    • Product Name
    • Portfolio Size
    • Type of Treatment (Engraving, Cut-Out, UV Print & Cure)
    • Instructions on where the artwork will be applied

    Preparing Artwork

    Please follow these guidelines when creating artwork for your portfolio case.

     
    Engraving
    Cut-Out
    Vinyl Decal
    Compatible ProductsBamboo Banga, Acrylic WonderBamboo Banga, Acrylic Wonder, Shine OnBamboo Banga, Acrylic Wonder, Shine On
    ResolutionVector ImageVector ImageVector Image
    FontsMinimum 14 converted outlinesMinimum 14 converted to outlinesMinimum 14 converted to outlines
    Stroke Color used in Design FileBlackBlueRed
    Line ThicknessMinimum .001 of an inchMinimum .001 of an inch please note images/logos must be a minimum of 1/8 of an inch wide for cut-outs made on Shine OnMinimum 1/16 of an inch (width)
    Common ProblemsText not outlinedArtwork that is too detailed, text not outlinedArtwork that is too detailed, text not outlined

    FAQ'S

    Using Your Custom Portfolio

    What’s included in my order?

    Your order includes complimentary screwpost extenders, a cleaning cloth, an an embroidered Klo Portfolios cloth case along with your awesome custom portfolio.

    How do I insert pages in to my custom portfolio book?

    All screwpost portfolios including ours, require either sheet protectors or hinge strips to properly insert work in to them. We don’t sell page protectors although you can purchase these at your local art store.  Learn more about the different ways to insert pages in to your portfolio book here.

    We do carry hinge strips which are made from a clear-flexi material and attach to the left hand side of your work and have holes that align with the holes of the binding. Your pages will bend properly and lie flat and you won’t need to worry about creating margins or a gutter for your printed pages. We have step by step instructions on how to add hinge strips to your pages here.

    The third option is to have a printer leave a 1″ margin on the left hand side of your pages, score and hole punch them for you.

    Can I easily add and remove pages from my custom portfolio book?

    Yes! You can add and remove pages simply by removing the screwposts, adding additional work, and tightening the screwposts back in to place.

    How many pages can I add to the custom portfolio book?

    We provide complimentary screwpost extenders with your order so you can comfortably include 80-100 pages in your custom portfolio.

    Design & File Submission

    How do I make my portfolio design file ready for production?

    You can view our design guide featured at the top of this page giving you step-by-step instructions.

    What software can I use to create my design?

    You’ll need to use vector art software such as Adobe Illustrator. You must save your final design as an AI file or EPS file. Please read the design guideline for a step-by-step-guide based on your treatment choice.

    Why can I only send you an ai. file?

    We have chosen to use .ai files because they have a greater degree of accuracy than other file formats. This means you have greater control over your design and will allow us to craft your custom portfolio in the highest amount of detail and accuracy.  Also, this is a file type that can easily be read and understood by our machines.

    What do I do if I don’t use any of this software?

    You’ll need to find a graphic designer to help you out. If you’re at a loss, we may be able to convert your file if it’s fairly straight forward. If you’re unsure, give us a shout and we can walk you through it.

    How will I know what my portfolio book will look like?

    Once you place your order and upload your design file, we’ll create a proof specifying all of the design details so you know exactly what you’re getting before you sign off on it.

    Is the outside dimension of the portfolio the same as the page size?

    The outside dimension of the portfolio are larger than the page size so it will fit perfectly, taking in to consideration the use of hinge strips, sheet protectors or having margins added.  We take care of all this so all you need to worry about is designing your inside pages to the specific size you’ve chosen :-)

    Materials

    Can I use my own materials?

    Parts can only be cut from materials we supply to guarantee a high quality product . You can use other materials to add to your design once you receive your portfolio book.

    What materials can I use for my custom portfolio?

    You can choose from acrylic in glossy white, frosted clear, matte black, glossy black, red, green, and blue. We have 5 beautiful bamboo materials including Caramel, Amber, Ivory stained, Ebony stained, and Tiger bamboo. Our Brushed Aluminum collection includes silver, gold, and bronze.

    Printing & Accessories

    Do you offer printing services?

    We have single sided and double sided printing available on 80lb or 100lb text on matte or glossy paper. Cardstock is available upon request. We use the latest XEROX Digital Press so the quality is excellent. Please let us know if you require printing.

    Can I print and insert my own pages?

    That’s the best part about having a screwpost portfolio book! You can easily print and add and remove pages yourself.  Learn more about the different methods of inserting pages in to your custom portfolio here.

    Do you sell hinge strips and other accessories?

    Yes, we sell hinge strips in packs of 10. Hinge strips are made from a clear-flexi material and attach to the left hand side of your work and have holes that align with the holes of the binding.

    Your pages will bend properly and lie flat and you won’t need to worry about creating margins or a gutter for your printed pages.  Let us know if you need these when placing your custom portfolio order.

    Pricing & Inquiries

    How much will my custom portfolio book cost?

    You can view our full pricing details on the pricing tab at the bottom of this page. We can offer you a custom quote for projects that have a larger scope or for multiple orders.

    How do I order my own custom portfolio book?

    Visit the Build Your Own page and choose the size, material, treatment, and add-ons you’d like.  You can also download our template, insert your artwork, and upload it with your order during this step.  If you get stuck, feel free to give us a call or send an email!

    I still have more questions. What’s the best way to reach you?

    If you’ve read our Design Guidelines and the FAQ but still have some unanswered questions, please feel free to send us an email  or call our toll free number. We look forward to hearing more about your design ideas!

    What payment methods do you accept?

    Through our merchant partner PayPal we accept all major credit cards and Paypal payments.  You don’t need a Paypal account and can pay with any major credit card.

    How can I trust my credit card transaction is safe?

    PayPal is a highly secure third party payment processor that uses industry-leading technology (such as SSL) to keep your information safe.

    Shipping & Delivery

    How much is shipping?

    Shipping is between $29-$32 per custom portfolio within North America and includes an upgrade to a 2 day service.

    Shipping to the UK, Australia, Asia, and the Middle East is $69 and will take 4-7 days to arrive.

    How can I track my order?

    You can log in to your account and check the status of your custom portfolio at any time including the production and delivery.  Your tracking info will be added and you’ll receive a text message and email from us as soon as your custom portfolio is on its way.

    When will I receive my custom portfolio book?

    The cut-off for custom portfolios created for the week is every Sunday. If your proof is approved and payment is made by this day, your custom portfolio will be ready to ship in 9 days.

    What countries do you ship to?

    We’re citizens of the world and ship everywhere :-)

    What if I need my order rushed?

    We may be able to accommodate a rush order so it doesn’t hurt to ask. There is a $45-$55 rush fee if you need it before our scheduled shipping date.

    Refund Policy

    What’s your refund policy?

    If upon receiving your custom portfolio book, the item is defected or incorrect, we’ll work quickly to get another portfolio in your hands.

    We start cutting the material for your custom portfolio as soon as your order is placed so we offer store credit only in the case that you don’t want to proceed with your paid order.

    I have received my portfolio book but decided I prefer another design. Can I have it exchanged/refunded?

    Because each order is custom tailored, we are unable to accept exchanges for a different design. We are heavily involved with you in the designing phase and provide you with a final proof so that you will only receive what you have approved.