We work tediously on the fabrication of your custom order as soon as your order is placed and proof is approved.
Every single product is made from scratch for you so please keep in mind production times. Generally, our turnaround is 8-10 days in hand from proof approval for North American orders and 14-18 days for international orders. Turnaround for rush orders is 5-6 days in hand for North American orders and 8-10 days for International orders.
We recommend placing your order 3 weeks before you’d like it in hand to allow for plenty of time to receive it at your doorstep!
We ship with DHL for US and International orders which requires a signature. Orders within Canada are shipped with Purolator and requires a signature.
Customs and other import duties and fees may be applied to international orders when the shipment reaches its destination. Such fees and charges are the responsibility of the recipient and vary from country to country.
Tracking information is always provided and you’ll receive updates as your custom order goes through the various steps of production.
We ship to all countries because we are a citizen of the world!